Help and Support

Use the links on this page to find the help and support you need, whether you’re thinking about applying for an MBNA credit card or you’re already a customer.

Log in Register

How can we help?

I can’t find my card

I don’t recognise a transaction

I want to update my details

I have a question about payments

Help with your credit card

Transfers and payments

Making balance and money transfers
Viewing statement and transactions
Paying your credit card

Using your credit card

Activate your credit card
Using your card
Making card purchases
Contactless transactions
Using your card overseas

Accessing your account

Online Card Services
Card Services App
Managing your account

Support and guidance

Help with financial difficulties
Useful video guides
Credit card glossary
Frequently asked questions