Need to make a home insurance claim?

It’s quicker and easier to get started with your claim online.

Check your home insurance in Online Services

If you have a credit card or loan with us and are registered for Online Services, you can log in and view your cover details there. It’s an easy way to check your policy number and see a summary of your excess. You can also see when and how your policy is set to renew, and what types of cover are included.

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What we offer

 

We offer insurance for the buildings of your home and contents. Helping you protect the things that are important to you.

Find out more about what's included in our home insurance cover

Compare our home insurance

With just two levels of cover, we're keeping it simple. And our at a glance view makes it easy to compare them.

Compare our home insurance

Why choose MBNA for your home insurance?

We're here for you

If you need to make a claim, we have UK call centres and online support. If we think your claim is more complex, we may send a Personal Claims Consultant to visit you at home. And in an emergency - we're here 24/7.

Trusted tradespeople

If something needs fixing in your home following a valid claim, our claims team can arrange the right people to carry out most repairs.

Make claims online

When something happens, there's no need to call. Our online claim process makes things straightforward and simple, so you can get on with your day.

Already a home insurance customer?
 

View your policy documents

If you have a credit card or loan with us and are registered for Online Services, you can log in and view your cover details there. It’s an easy way to check:

  • your policy number 
  • a summary of your excess 
  • what cover you have 
  • how much you are currently paying 
  • when and how your policy is set to renew. 

Log in

Need help with your home insurance policy?

You can find out what's covered, check that you have the cover you need, find useful phone numbers, and learn how to make a claim.

View your policy and what it covers

Make a claim

Manage your policy

Cancel your policy online

Popular questions

Find answers to more questions in our popular questions.