If you’re coming to the end of your credit card or loan payment holiday, we’ll contact you before it ends, there’s no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you’d like to do in a few simple steps. You can find this tool on the coronavirus support page.

    • How our services are doing

    Our online services are available to MBNA credit card customers only.

    Check out how our services are running today. You can also keep an eye on any planned work our techies have got coming up, in case it affects you. If a service looks ok below but you’re having trouble with it, drop us a line.

    Online Card Services

    • Working perfectly.
    • There's no work planned.

    Mobile Services

    • Working perfectly.
    • There's no work planned.

    Credit Cards

    • Working perfectly.
    • There’s no work planned.

    Telephone Services

    Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal. So that we can support those in the most vulnerable situations we ask that you only call if your enquiry is urgent.