How our services are doing

Our online services are available to MBNA credit card customers only.

Check out how our services are running today. You can also keep an eye on any planned work our techies have got coming up, in case it affects you. If a service looks ok below but you’re having trouble with it, drop us a line.

Online Card Services

Our techies are doing their stuff to Online Card Services on Friday 18th June between 1am and 6am. This means you won’t be able to: 

  • View credit card account balance(s).
  • View credit card statement(s).
  • Make credit card payments in Online and Mobile Card services and the Card Services App.

We’re sorry it’ll be out of action during this time.

All our other services will be working perfectly.

Mobile Services

Our techies are doing their stuff to Mobile Card Services App on Friday 18th June between 1am and 6am. This means you won’t be able to: 

  • View credit card account balance(s).
  • View credit card statement(s).
  • Make credit card payments in Online and Mobile Card services and the Card Services App.

We’re sorry it’ll be out of action during this time.

All our other services will be working perfectly.

Credit Cards

  • Working perfectly.
  • There’s no work planned.

Telephone Services

Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal. So that we can support those in the most vulnerable situations we ask that you only call if your enquiry is urgent.