How we can help
We’re here to help with any money worries you may have, now and in the future.
Ways we can support you with your credit card or loan
Are you finding it hard to keep up with your credit card or loan repayments? We can help you deal with your debt.
You can access support in a way that suits you, either online or by phone.
It’s helpful if you use a budget calculator so that you can get a better feel for your finances.
Don’t worry if you’re behind with any of your payments or have missed an essential bill, we can still help you.
Alternatively, you can speak to an independent advisor.
Before you go online or call
To save time and give you the best help we can, please have these things to hand:
- Your account numbers.
- How much money comes in each month.
- How much money you spend each month.
- What you pay to others.
What to expect
To help you, we will:
- Go through your money to see what’s worrying you.
- Let you know about the help you may be able to get.
- Tell you where you can find extra help.
And if you call us, it may take a little time – depending on your query and the support you need.
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, 7 days a week.