Support
Find answers to frequently asked questions, links to useful information, and how to get in touch with us when you need to. If you have a credit card account with us, most things can be done through Online Card Services.
What can we help you with today?
Extra support when you need it
Life doesn’t always go to plan, but the sooner you speak to us, the sooner we can help.
Help with credit and borrowing
If you want to know more about how credit works, or you need extra information about borrowing money, we can help. Our in-depth guides explain what you need to know.
Changes to our Telephone Banking opening hours from 4th July:
You can speak to an adviser between 8am and 8pm, 7 days a week.
Our services are available 24 hours a day through:
- Our Card Services app.
- Online Card Services.
- Automated services.
You can also message us through the app.
Not all services are available 24 hours a day, seven days a week.
Useful information
Trying to get in touch? Need some extra support from us? Or has something gone wrong and you'd like us to sort it out? You can find out how we can help you here.