Need more help activating your card?

You’ll need your new credit card to hand and we may need some of your personal information to complete the activation. If you have any additional cardholders, please use the main cardholder's information to activate these cards.

Activate your card online

It's simple to activate your credit card online using our secure online form.

1. Select 'Activate your credit card'

Start by opening our secure online form by selecting the ‘Activate your credit card’ button.

Activate your credit card

2. Complete the short form

For all cards enter the main cardholder's credit card number, date of birth and credit card expiry date and then select 'Activate'.

3. Success

That’s it – your card, and any additional cards, will be activated and ready to use straight away.

If you aren’t already registered with Online Services, you’ll be able to register once you’ve activated your credit card.

If you are registered for Online Services, you can also login to your account to activate your card online.

  • You can activate your credit card quickly and securely with the MBNA Mobile App. 

    Please note that you will need to be registered with Online Services in order to do so.

    1. Select 'Apply' within the App

    From within our app, please select 'Apply' at the bottom of your screen.

    2. Select 'Credit cards'

    Select 'Credit cards' followed by the option ‘Activate credit card’

    3. Check card details

    Check the card details match your new credit card, and then select ‘Activate’.

    4. Success

    Your card is now activated and ready to use straight away. You will then be given the option to go paper-free and set up a Direct Debit.

  • If you'd prefer to speak to someone to activate your credit card or want to discuss anything else about setting it up, get in touch.

What happens after I've activated my card?

  • Once you've activated your card you will be able to use it for purchases in store and online. 
  • You will need to make a Chip and PIN transaction with your new card before you can start using contactless (it's just a security thing). 
  • You can also add your card details to Apple Pay or Google Pay wallet.
  • Depending on the credit card you have set up, you'll now have access to a range of online services. Learn more about these below.


Ways to manage your credit card

Our app and Online Services let you manage your card in a way which works for you..

Here are just some of things you can do online:

Existing customer support


Card and PIN services

Find out about how you can manage your cards with our app and Online Services.

  • View card details - You can view your credit card details in our app. This lets you make purchases online or over the phone when you don't have your card to hand.
  • View PIN - Can't remember your PIN? Use our app to view your PIN instantly.
  • Change contactless limit - Use our app to change your contactless limit to one that works for you.
  • Freeze your card - Freeze different types of transactions in our app and get more control over your card.
  • Report your card lost or stolen - If you can’t find your card, don’t worry. You can report your card as lost or stolen online and in our app.
  • Order replacement card or PIN - If there’s a problem with your credit or you need a PIN reminder, let us know online.
Our Card and PIN services

Frequently asked questions