Activate your card

It’s quick and easy to activate your card online - you’ll just need your new MBNA credit card to hand. We’ll also ask for some personal details.

Woman at a desk looking at a laptop

Not registered for Online Card Services?

You can still activate your MBNA credit card online. You’ll have the option to register for Online Card Services at the same time, which we’d recommend... it’ll give you access to our full range of services and benefits, including the MBNA app, paperless statements and the ability to set up or manage a Direct Debit payment.

Activate your credit card
Woman at a desk looking at a laptop

Already registered for Online Card Services?

Activating your new MBNA credit card is even easier for you... just log in to get started. If you’ve forgotten your login details, or you’ve entered them incorrectly, you can reset your login details online too.

 

Log in to activateyour card
Hand holding smartphone with MBNA app on screen

MBNA Card Services App

Amongst other things, you can also activate credit cards using the MBNA Card Services App (but you’ll still need to be registered for Online Card Services first).

If you’re already set up, then just log in to get started. Otherwise, read more about the MBNA app.

Man with telephone ear piece looking at screen

Telephone services

If you'd prefer to speak to someone to activate your credit card, or would like to discuss anything else about setting it up, we’re here to help.

Call 0345 607 2263 (or +44 1244 757 221 from outside the UK). Lines are open 7am-11pm every day.
 

Smartphone making contactless payment

Contactless and mobile payments

Once it’s been activated, you’ll need to make one Chip and PIN transaction with your new card before you can start using contactless (it’s just a security thing). You can also add your card details to compatible mobile devices, ready to make payments on the go.

Making contactless payments

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Planning to go abroad?

You don’t need to tell us when you’re travelling outside the UK, but if you’re taking your MBNA credit card with you, there are a few things you might like to know.

Using your card abroad

 

Two men looking at a laptop screen

Balance and money transfers

Once you’re registered and online, you’ll be able to see promotional offers and request balance and money transfers.

Just bear in mind, transfer fees might apply. Transferring other debts to your MBNA credit card and paying only the minimum amount due each month may lower your overall monthly debt repayments, but it may take you longer and cost you more to repay what you owe.

You cannot transfer balances between MBNA accounts.

More about Online Card Services

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Lost or stolen credit card?

If your card is lost or stolen, please let us know as soon as possible by calling 0800 056 0081 (or +44 1244 757229 from outside the UK). That way, we can take steps to secure your account and get a replacement out to you.

Also useful to know
 

Only the main cardholder can activate cards, including those issued for additional cardholders.

You don’t need to activate replacement cards - if there’s no sticker on the front, there’s nothing you need to do.

If you want to change the PIN you’ve been issued, you can do this at most cashpoints. Just follow the on-screen instructions.

If you've forgotten your PIN, you can get an instant reminder in the MBNA app.

If you’d prefer a paper reminder, you can request one online or by calling 03456 062 062 (+44 1244 659 005 from outside the UK).