Make a home insurance claim
Getting you back on track matters to us. From starting your claim to getting it settled, we've kept it simple and easy.
How it works
Let's get started
It'll only take a few minutes. We just need you to tell us who you are, what happened and when.
We also need
- Your policy number
- Your bank details, in case we need to pay you
- A list of what's been stolen, lost or damaged
What happens after you submit a claim
- We'll let you know how we can help and if there’s any excess to pay. The excess is the amount you have to pay towards the cost of a claim – check your policy schedule for details
- We'll email you a link so you can upload proof like receipts, photos or videos
If you need to speak with us urgently, contact us.