Manage app notifications
You can do this in our app
- Get balance updates, payment reminders and Direct Debit changes.
- Keep on top of your payments with reminders when you're close to, or over your credit limit.
- Get notifications when your Credit Score has changed.
App notifications explained
App notifications are also called push notifications. You can get them on your mobile phone or tablet from an app that you have installed.
Notifications from our Mobile Banking app can tell you something about your money or your account. There are different types of notifications and you can choose which ones you want to receive.
For example, we can tell you when you are near your credit limit.
You can find out more on the notifications page in the app.
Sometimes we have to send you important texts and emails even if you have told us you don’t want push notifications.
You'll need to have downloaded our app to your mobile or tablet device.
To get notifications, your device needs to be connected to the internet. So if you're out and about, and not connected to WI-FI, then you'll need to have data enabled. When you’re abroad you'll need roaming enabled when you're not connected to WI-FI. Your mobile network may charge you for roaming services, so please check with them.
If you are new to the app or change your device, you'll need to allow notifications again.
To do this, you'll need to toggle on notifications in the app and on your phone.
If you need help with this, view the notifications page in the app. Just turn on the notifications you want. If your device settings aren’t turned on, we’ll show you how to do it.