Paying your account

You’ll find detailed information about how we calculate payments on our minimum payments page.

There are lots of different ways to make payments to your account. Some are faster than others, so make sure your payment will clear in time for your due date.

Take a look at our making payments page to find out how to pay by debit card, Direct Debit and more.

You can change your payment due date up to 2 times in any 12 month period, but you’ll need to get in touch to discuss your options. Call us on 03456 062 062 (or +44 1244 659 005 from outside the UK). Lines are open 7am-11pm every day. Standard network charges may apply.

You can find out when your next payment is due in a few ways:

Log in or register for Online Card Services to see a general account summary.

Alternatively, refer to your latest statement. If your account is set up with paperless statements, you’ll need to log in or register to view them online.

You can also check this information when you’re out and about using the MBNA Card Services App.

If you’re registered for Online Card Services, simply log in to cancel your Direct Debit online.

Alternatively, call us on 03456 062 062 (or +44 1244 659005 from outside the UK). Lines are open 7am-11pm every day. Standard network charges may apply.

You can also contact your bank to cancel your Direct Debit, but we’d suggest letting us know too – that way everyone knows what’s happening.

Important: if you cancel your Direct Debit payment within 3 working days of your payment due date, your changes won’t apply until the following statement is produced and we’ll claim the payment as normal.

If you cancel your Direct Debit, you’ll still need to make at least the minimum payment on your account using another payment method – check out our payments page for more options.

Sort code: 77-29-00

Account number: 0000 0000

Reference: your 16-digit card number

Learn more about making payments.

You can't change the payment due date on your current statement, but you can change future dates up to 2 times in any 12 month period. Please get in touch to discuss your options by calling 03456 062 062 (or +44 1244 659 005 from outside the UK). Lines are open 7am-11pm every day. Standard network charges may apply.

If you make a payment before your next statement arrives, it won't count towards your next minimum payment.

If you’ve got a Direct Debit in place, we’ll still claim it when your next payment is due, unless you cancel your Direct Debit giving at least 3 working days’ notice. Of course if you do that, you’ll still need to make that month’s minimum payment using another method.

If you make payments using another method, you’ll need to remember to make an additional payment covering at least the minimum payment before your next payment due date (as detailed on your statement).

You can find all the details you need in our payments guide.

You can't change your minimum payment, as this is the lowest amount we need you to pay, although you can pay more if you want to. For more information on minimum payments and how they work, have a look at our minimum payments page. If you’re having trouble keeping up with your minimum payments, check out our experiencing difficulties page.

There are lots of different ways to make payments to your account. Some are faster than others, so make sure your payment will clear in time for your due date.

Take a look at our making payments page to find out how to pay using a UK debit card, at an overseas bank and more.

If you’re planning to use your credit card abroad, remember that fees and charges might apply - read our credit card travel guide for more information.

We don't set a limit for how much you can pay, but your debit card issuer might, so it's worth checking with them before you make a payment.

Find out everything you need to know about paying by debit card on our making payments page.

If you only make the minimum payment each month, it'll take longer and cost you more to pay off your balance.

For more information, visit our minimum payments page.

If you’re registered for Online Card Services, simply log in to check your balance and recent transactions.

You can also check this information when you’re out and about using the MBNA Card Services App.

Or call us on 03456 062 062 (or +44 1244 659005 from outside the UK). Lines are open 7am-11pm every day. Standard network charges may apply.

Some payment methods take longer than others, so you'll need to choose one that gets your payment to us on time. Remember, Saturday, Sunday and bank holidays aren't working days, so you might need to allow for extra time.

Our making payments page has lots of information about how long each payment method takes.

Sorry, but we can’t accept post-dated cheques.

There are other ways to pay which are faster and can be simpler than cheques. Take a look at our making payments page to find out more.

No, any transfer fee you've been charged will not be reduced, even if you pay off your balance early.