Loans help and support

Our one stop-shop for useful information when you're thinking of taking out a loan or need support with your existing loan.

How can we help?

 

I want to learn more about  MBNA loans

I have a question about my existing loan

I am experiencing difficulties with my loan

Help with your loan

 

You can call us to:

  • Change the account your direct debit loan repayments are made from.
  • Apply for a repayment holiday. Keep in mind that this would extend the term of your loan which means you’d pay more interest overall.
  • Change your address.
  • Pay off your loan early. If you do, you may be charged up to 58 days' interest.

Get in touch with us on 0330 678 1430. Lines are open 8am-8pm Monday to Friday and 9am-5pm Saturday and Sunday. Standard network charges may apply.

Make additional payments

You can make additional payments from a current account, in the same way you pay a bill or a person. Use these payment details:
  • Account number: 90000468
  • Sort code: 77-77-90
  • Reference: Your 12 digit loan account number.
  • You can find this on any letters about your loan you've received from us.
  • Reinstate a cancelled direct debit.

Understanding your loans

 

If you need support

You can get in touch on 0330 678 1430. Lines are open 8am-8pm Monday to Friday and 9am-5pm Saturday and Sunday. Standard network charges may apply. You can also find all the contact details you’ll need at our dedicated page.

Guidance and useful information

Frequently asked questions
Coronavirus (Covid-19) support tool
Useful guides
Important information about your loan

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What you could borrow for

You can take out an MBNA personal loan for many different reasons, from buying a boat to paying some medical bills. Take a look at our brief guides to borrowing for those bigger expenses that come up:

Buying a car with a loan
Debt consolidations loans
Home improvement loans

Holiday and travel loans
Wedding loans