Report your card lost or stolen
You can do this in our app or online
- It's safe and secure. Your card will be blocked straight away.
- If you can't find your credit card or have misplaced it, don't panic, you can freeze it while you have a look.
- And it saves you a phone call.
Once you've cancelled your card, it can't be reinstated.
Important legal information
We don’t charge you for Online Card Services but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. Must be registered for Online Card Services.
Available to Online Card Services customers with a valid registered phone number.
Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC.
Terms and conditions apply.