Home insurance help and support

Use the links on this page to find the help and support you need.

How can we help?
 

Manage your policy

Make a claim

Contact us

Getting started with your policy

Useful things to know and ways to get in touch if you need our support.

Get started with your policy

Struggling to pay for your home insurance?

Please get in touch with us to see how we can help. We'll review your policy and look at how we can best support you. Here are some of the things we could look at to help:

  • Request a payment holiday
  • Check if there's any part of your cover that you no longer need
  • See if there's any other way we can reduce the cost of your policy

Contact us

Popular questions answered

Got a question? Take a look at the answers to the questions we're most often asked.

Popular questions

Need more help?

If you' can't find what you're looking for visit our help centre or give us a call.

 More help and support