The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile services and our automated service.

Understanding credit

Simple guides about credit

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What is credit?

Put simply, credit is borrowing money, and paying it back later, usually monthly. Everything you borrow shows on your credit file. This section shows you how to build and look after your credit score.

Your guide to credit

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Applying for credit

Before you even apply for credit, there’s lots of stuff to think about. Start by finding the right credit card for you, and learn what an eligibility check and representative example are.

Find out more

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Managing credit

Once you’re up and running, it’s really important to manage your credit properly. Find out how we work out your minimum payments, how to make your payment every month, and what happens when you clear your balance.

Manage credit guides

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Understanding transfers

Balance transfers and money transfers are probably terms you’ve heard before. But you might not know a lot about them, or how to go about making them. Check out our handy transfer guides here.

Transfers made easy

Extra help with your finances

It’s important you use credit correctly and manage your borrowing responsibly. We’ll tell you how, and explain what to do if you need help or your circumstances change.

Further reading

Getting the help you need

There's a number of organisations you can ask for help with managing your credit.

Please note: the contents of these pages are not intended to be taken as financial advice or recommendation made by MBNA. You should seek independent financial advice if unsure about your financial needs.