The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile services and our automated service.

Many people experience money problems at some stage of their lives.

There can be many reasons for this such as the breakdown of a relationship or long term illness. Sometimes people simply spend too much then find it hard to manage when an unexpected expense crops up.

Please don't be tempted to ignore the problem and hope it just goes away - it won't!  The sooner you start to take steps to sort things out, the easier it is to remove the pressures of being in debt.

In this section, you’ll learn how to spot the tell-tale signs that things might be starting to get out hand, how to budget and plan for the future, as well as what to do if you get into financial difficulties.


Coronavirus and your money

This is an uncertain time and you may be suffering from financial difficulties due to the coronavirus. The Money Advice Service have put together a lot of useful information about what it means for you and what you’re entitled to.

Money Advice Service - Support

Understanding credit

Read our guides about credit from understanding how to build your credit score to balance transfers.

Browse our credit guides