If you cancelled your Direct Debit, we can help to make sure you’re ready to restart your monthly payments.
Good to know
Paying more than the minimum every month can make a big difference. You’ll pay off your balance quicker and save on interest. It could also improve your credit score.
There are lots of ways to pay: whether you want to make overpayments, pay part of the balance or all of it.
We can now give you even more help online to meet your needs – whether you’re behind with payments and want a plan or simply need a hold and some time to get advice.
If you’d like to find out more, just log in to Online Services or use our app, then select ‘Need help with your debt or payments?’ on the account menu.
We’ll ask you a few quick questions first and then we’ll see if we can:
All our options are different, as they're designed around you. But they may have an impact on you too.
Before you apply, do make sure that you:
So please read it carefully.
So we can get a better feel for your finances, you could fill out an online budget and then call us on 0808 145 1911.
Your peace of mind is our top priority, so we've put together a list of questions we're asked most often.
There is also lots of expert advice out there. Find out more on the money worries page of our website.
Free independent help and advice