Using your card
Read answers to frequently asked questions, including useful information about ATM withdrawals and using your card abroad.
To get all the facts about using your card and making payments in other countries, have a look at our travelling abroad page.
A handling fee will be charged for all cash advances, including using your card or card number to take out cash. Examples include things like:
- Withdrawing cash from an ATM or over the counter.
- Purchasing non-sterling currency or traveller's cheques.
- Gambling transactions (e.g. payments made at places such as casinos, betting outlets, share trading companies and National Lottery tickets are treated as gambling transactions and attract a cash advance fee).
- Sending money orders or wire transfers (other than balance transfers or money transfers).
- Buying coins, bank notes or digital currency.
- Paying government or court fines, enforcement penalties, fees or costs.
- Online trading such as share dealing or investments.
- Purchasing or topping up electronic money, payment cards, mobile wallets or account dashboard services.
You can use your credit card to take cash out at over 1 million ATMs across the world - just look out for the Mastercard or Visa logos.
There's likely to be a limit on the amount you can withdraw each day from an ATM. This limit may be set by the provider of any cash withdrawal services. You can withdraw a larger amount over the counter at a bank if you need to - just bring your credit card and photo ID (e.g. your passport).
Just remember, a cash advance fee might apply - check your latest statement or your account terms and conditions for details.
Card purchases are anything you buy with your credit card. This excludes balance transfers, money transfers, cash (e.g. at ATMs and over the counter), non-sterling currency, travellers' cheques, postal orders, gambling transactions, and electronic transfers of cash.
Learn more about using your card to make purchases.
Contactless is an easy way to make payments of up to £100, usually without entering your PIN.
Have a read of our contactless and mobile payments page to find out how secure it is, and how it works.
The Card Verification Code (or CVC) is your credit card's unique security code. It's sometimes referred to as the CV2, CVVC or security code.
For Visa and Mastercard, it's the last three digits on the signature strip on the back of your card.