The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile services and our automated service.

Managing credit

Looking after your credit once you’ve been approved is really important so you don’t incur any extra fees or charges, or affect your ability to borrow in the future.

Here, you can learn how minimum payments on our credit cards are calculated and the different ways you can make your payment, plus the ins and outs of what happens when you pay your account in full every month.