Your annual statement is designed to show how you've used your credit card over the year and help you manage your finances. Here are the answers to some common questions about annual statements:
Why have I been sent an annual statement?
It's a requirement that all UK credit card issuers send these statements to customers. It is intended to be a quick and easy way to see what type of transactions you've made, how much you've spent, and any fees and interest you've incurred using your credit card over the last 12 months.
When will I receive my annual statement?
Your statement will be produced once a year, in the same month you originally opened your credit card account. Please note we only send annual statements to customers whose accounts are in good standing and who have used their card during the year.
Can I receive my annual statement online through Online Card Services?
No, we're unable to provide annual credit card statements online at the moment so we will send them to you in the post. Don't worry if you usually get your monthly statements online - this will carry on as normal.
I have more than one credit card account, so will I get more than one annual statement?
Yes, we'll issue an annual statement for each account you hold.
Can I opt-out of receiving my annual statement?
No, it's a requirement that all credit card issuers send customers an annual statement, so it's not something you can opt-out of. We think it's a great way to review your spending over the last 12 months.
Is there anything I need to do?
No, this annual statement is just for your information and to give you an overview of your spending in the last 12 months.