Coronavirus - Frequently Asked Questions

Is it safe to withdraw money and pay with cash

I have received a refund on my credit card, how can I transfer it to a bank account?

My travel booking which I paid for on my credit card has been cancelled, can I get a refund?

What should I do if I can’t keep up my payments on my loan or credit card due to coronavirus?

Can I get my money back on a cancelled event?

Supporting or caring for someone close to you

How do I tell you that someone has died?


How do I view my credit card PIN?