Useful video guides

Helpful videos about choosing and using an MBNA credit card.

Clever check video

Clever Check - our credit card eligibility checker

Watch our video to discover how quick and easy it is to use our Clever Check. Find out your likelihood of being accepted without affecting your credit rating

More about Clever Check

Choosing the right card

Different credit cards are designed with different needs in mind…this video explains the basic differences, helping you to make a more informed choice.

Our guide to choosing a card

Choosing the right card video
Balance transfer video

Balance transfers

What exactly are their benefits, and how can you do one? This handy video explains it all.

Understanding balance transfers

Money transfers

Watch this video to find out more about money transfers and how you can do one.

Understanding money transfers

Money transfers video
Transfer & Purchase video

MBNA transfer and purchase credit cards

Find out how these cards could help you to manage a range of credit needs..

Find a card using Clever Check

Welcome on board video

Welcome on board

To help you make the most of your MBNA account, watch our welcome video. It’ll help to explain all the handy services available to you, from Online Card Services to the MBNA Card Services App.

Managing your account

Registering for Online Card Services

To access our full range of online services and benefits you’ll need to register for Online Card Services, but it’s not difficult to do. Get the lowdown in a few seconds by watching this handy video.

More about Online Card Services

OLCS registration video
MBNA Card Services App video

The MBNA Card Services App

Helping you to manage your account on the go, our secure app is packed with smart features, ready at your convenience. The MBNA Card Services App puts the most popular account services at your fingertips.

More about mobile services

Managing credit cards

It’s important you manage your credit card carefully to keep things under control, including making payments and checking your online account regularly... this video gives you a brief introduction.

Using and managing your card

Managing credit cards video
Direct debits video

Direct Debits

Set up a Direct Debit to make automatic credit card payments each month, either for a set monthly amount, the minimum payment or the full balance. This video explains the basics to help you get started.

Paying your credit card

Preventing fraud and keeping your account safe

There are lots of things we do to keep fraudsters at bay, and there are also ways you can stop your details getting into the wrong hands too. Let our managing fraud video show you how to make sure you’re protected.

Read all about account security

Managing fraud video
Gaming transactions video

Card security in gaming

Lots of us enjoy a bit of virtual escapism in our downtime, so we’ve put together a helpful video to show you how to keep your card information safe and avoid costly surprises in computer and mobile games.

More about account security

Disputed transactions

We’ve put together a simple video to explain what to do if you have a problem with something you’ve paid for with your credit card.

Information about section 75

Disputed transactions video
Residual interest video

Residual interest

It’s important to understand what charges might apply when clearing your balance, so we’ve also created a video to give you a simple overview on what’s known in the credit industry as ‘residual interest’.

A guide to clearing your balance

Specialist support 

We understand life doesn’t always go to plan, but we’re here to listen... we’ll do all we can to make your account easier to manage, so your finances aren’t yet another worry. This video explains more, including how to get in touch.

All support options

Specialist support video
Financial difficulties video

Financial difficulties

The most important thing if you’re having money worries is, don’t keep it to yourself. We can usually find a way to help, so please get in touch. This video explains more, including the number you’ll need if you want to call us.

More about extra help with your financesMore about extra help with your finances

What exactly is GDPR?

You’ve probably heard a lot about this already. In short, the general data protection regulation (GDPR) gives you more control over your data and how it’s used. We’ve created a short video to explain the basics.

Read our data privacy policyRead our privacy policy

GDPR video