Why use the app?


Get all your credit card stuff sorted on the go.

 

  • Replace damaged cards.
  • Get notifications about your account and transactions.
  • View your PIN.
  • Quickly and securely verify it’s you when shopping online and logging into Online Card services.

Download and register today

Android devices

If you have an Android mobile phone or tablet you can download our app from Google Play.

Get it on Google Play

Apple devices

If you have an iPhone or iPad you can download our app from the Apple App Store.

Apple App Store

The MBNA Card Services App is the best way to keep your account at your fingertips - and it's fast easy and secure.

 

It only takes a few minutes to set up. And then, wherever you are, you'll be able to pay your credit card, see your recent transactions, perform balance or money transfers and view your statements.

 

With card freezes, you can temporarily freeze and unfreeze your credit card in case you misplace it, or want to restrict how and where it's used.

 

If your card is lost, stolen or damaged, you can report it using the app and order a new one.

 

It's also easy to view your pin number, update your contact details, and manage your account settings.

 

You can also use the app to find out more about our products and services.

 

And for any trouble you're having, there's a useful support section where you can find answers and chat to us directly.

 

You can set up the app with the same details you use for online card services.

 

Or register for the first time in the app if you've never used online card services before.

 

Once it's set up, it's simple to log in with just your memorable information.

 

And it's even faster with your fingerprint or face id.

 

To get started, download the app from the app store or google play. And enjoy our most popular services in your pocket, with the MBNA Card Services App.

 

If you have any questions please visit mbna.co.uk/app

MBNA Card Services App

Helping you to manage your account on the go.

Our secure app is packed with smart features, ready at your convenience.

How to set up the app

Mobile alerts

As well as sending letters and emails, to help you keep up-to-date, we might let you know by text message:
 

  • If you’re nearing or have reached your credit limit, and if it’s changed.
  • A payment has been received, is late or was unsuccessful.
  • When a new statement is available to view online (if you’re paperless).
  • When a Direct Debit has been set up, changed or cancelled.
  • When a balance or money transfer has been successful/unsuccessful.
  • When an existing promotional offer is due to expire.
  • If a letter has been returned undelivered.

For some important updates, we may text you. We’ll still send alerts if you’re overseas, so check with your mobile service provider if you’re concerned about any charges which might apply.

To do all of this, we’ll need your current mobile number. You can update this in Online Card Services, along with your communication preferences. Alternatively call us on 03456 062 062 (or +44 1244 659005 from outside the UK). If you’d prefer not to receive these alerts, you can also text STOP to 65558.

    • A device running iOS or Android. Some older versions aren’t supported - check the Apple App Store™ or Google Play™ for information.
    • A cellular connection or secure Wi-Fi.
    • An Apple App Store or Google Play account.
    • An up to date phone number that you’ve registered with us, so we can reach you while you register your device.

    Please note: for security reasons, you won’t be able to use jailbroken or rooted devices. Learn more about security.
     

Important legal information

Online Card Services: We don’t charge you for Online Card Services but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. Must be registered for Online Card Services.

Available to Online Card Services customers with a valid registered phone number.

Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC.

Terms and conditions apply.