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Terms of use

Please read the following terms and conditions carefully. By using this website and its related services, you acknowledge that you have read the terms and conditions and that you accept and will be bound by them, as they may be modified by MBNA Limited ("MBNA") from time to time, as posted on this website. If you do not agree to the terms and conditions of use, you may not use this website.


Legal name and address

MBNA Limited, Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England and Wales under company number 02783251. Our phone number is 0800 062 062. For the purpose of these terms and conditions of use, references to MBNA shall include any holding company and any subsidiary within Bank of America Corporation in addition to any of its directors, or personnel.


Copyright, Designs & Patents

All information on this website is protected by copyright in the United Kingdom and in other countries. Unless otherwise specified (see the Limited Disclaimer of Copyright below), no one has permission to copy, display, distribute, or republish in any form, or store by electronic means any part of the information found on this website without the written permission of MBNA, except in accordance with the Copyright, Designs & Patents Act 1988.

The posting of information or other materials to this website does not constitute a waiver of any proprietary right in such information and materials (such as, but not limited to, copyrights, trademarks, trade names or other intellectual property) and does not transfer any rights to a user on the website or any other third party, except as expressly provided herein.



MBNA; mbna; MBNA Secure; MBNA Personal Reserve; MBNA International Insurance Services Customer First, Insurance Foremost; MBNA Beyond, MBNA Motorcard and Sitekey are all registered trademarks of MBNA or other companies within the Bank of America group of companies. The green leaf icon is a trademark of MBNA Ltd.


Limited disclaimer of copyright

Anyone may view the information (and incidentally create an electronic copy of the information) available from this website for information purposes only. No part of the information at this website can be otherwise redistributed, copied or reproduced in any form without the prior written consent of MBNA.

MBNA makes no representation as to the accuracy, timeliness, or completeness of the website materials. MBNA periodically amends, changes, adds, deletes, updates or alters the information, including, without limitation, the terms and conditions of use at the website, without notice. Further, MBNA assumes no responsibility for any errors or omissions in the content of the website. MBNA specifically disclaims any duty to update the information on the website.

Reference to MBNA, and its services and products are provided without warranty of any kind, either expressed or implied. Under no circumstances shall MBNA or any other party involved in the creation, production or delivery of the information at this website be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, computer virus or system failure, data or profits, whether or not advised of the possibility of damages, and on any theory of liability, arising out of or in connection with the use or performance of this website (or the information or services provided at this website) or any website related to any third party, or users' inability to use the information or materials contained in the website (on any other website). Under no circumstances shall MBNA's liability to users for all damages, losses and causes of action (whether in contract, tort, including, but not limited to, negligence or otherwise) exceed the amount, if any, paid by users to MBNA for accessing the website. The user should consult his or her own legal advisers regarding the applicability of their own domestic legislation regarding limitations on liability.


Typographical errors

This website could include technical inaccuracies or typographical errors.


Indemnification by user

User agrees to indemnify, defend and hold MBNA harmless from any liability, loss, claim and expense, including legal fees related to a user's violation of these terms and conditions or unauthorised use of the services and information provided at this website.



MBNA accepts no responsibility for any damage caused by viruses contained within the electronic files at this website.


Links to other websites

This website contains links to other websites. MBNA is not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by MBNA. Inclusion of any linked website does not imply approval or endorsement of the linked website by MBNA.


Submission of information

All information transmitted, or otherwise submitted to MBNA, via this website shall only be used by MBNA to the extent permitted by applicable legislation, specifically data protection legislation in the United Kingdom and Ireland.



These terms and conditions will be governed by and construed in accordance with the applicable laws of the United Kingdom (in respect of users residing in the United Kingdom) and the applicable laws of the Republic of Ireland (in respect of users residing in the Republic of Ireland) without regard to conflict of law principles, and users agree that all legal proceedings relating to the matters herein shall be adjudicated solely in the courts of either the United Kingdom or, where relevant, the Republic of Ireland. Users consent to extra–territorial service of process and submit to the jurisdiction of the said courts.

To the extent that any portion of these terms and conditions shall be determined to be unenforceable by a court of competent jurisdiction, such portion will be modified by the court solely to the extent necessary to cause such portion to be enforceable, and these terms and conditions as so modified will remain in full force and effect.
Any waiver of any provisions contained in these terms and conditions by MBNA shall not be deemed to be a waiver of any other right, term or provision of these terms and conditions.