Experiencing Financial Abuse
We can support if you, or someone you know, is a victim of financial abuse.
What is financial abuse?
Financial abuse is when someone takes control of another persons finances, this can happen in different relationships, including partners, family members or carers. It might be financial control, restriction, exploitation or sabotage, creating dependency or insecurity. Financial abuse can happen to anyone.
What could financial abuse look like?
Financial abuse can look very different for different people, there are signs you can look out for, to keep yourself or someone you know safe. These are some common signs that someone may be experiencing financial abuse:
- Restricted or controlled access to money and accounts.
- Restricted or controlled access to statements.
- Stopped from using a credit card.
- Forced to take out credit agreements.
We can offer support to help you get control of your finances again.
At MBNA, we have been working with UK Finance to make sure we can offer the right support to you or a loved one, in a safe way. Download the financial abuse support guide (PDF, 2.48MB) for more information on how we can help and details of other organisations you can contact for practical help and support.
It's your money - let us help you get control of it again
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, seven days a week.
To use the MBNA Mobile app you need to have a valid phone number registered to your account. You can either use your Online Services details to log in or you can register for the first time in the app. Our app is available to iOS and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Device registration required. The app doesn't work on jailbroken or rooted devices. Terms and conditions apply.