Further protection of your privacy – policies of other service providers
Whilst exploring the services offered through the MBNA Card Services App, please be aware that other online retailers, affinity groups, third party internet sites, and third party services which may be accessible through the MBNA Card Services App will have separate privacy and data collection policies and practices which are independent of and may differ from MBNA's policies and practices. MBNA is not responsible or liable for these independent policies and practices. It is your responsibility to review them and decide whether such policies and practices satisfactorily protect your rights.
Customer privacy is important to us
At MBNA we fully recognise the importance of keeping our customers' personal and account information secure.
- We use established and exacting security standards to protect customer information from unauthorised access.
- We verify the identity of our customers through the use of personal passwords or other information before assisting them.
- We also use vigilant protection measures in order to protect our customers' accounts from fraudulent use.
Any personal information which you provide to us when you apply for a product or hold an account with us will be used in accordance with the terms and conditions of the particular agreement which you have entered into with us and in accordance with data protection legislation in the United Kingdom.
Information we collect
When you use the MBNA Card Services App, we may collect certain types of information from you, such as information you voluntarily provide via forms, surveys, applications, etc. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your device and operating systems, such as your internet protocol address, domain name, system configuration and settings. We may also collect cell tower and GPS location data for fraud prevention checking purposes only.
We never store personal information unless it’s encrypted for your security.
We may share information about you with any person who processes your information on our behalf, such as our agents and service providers. This may involve sending it to other countries including those outside of the European Economic Area such as the United States of America. We will always have measures in place to ensure that your information continues to be protected.
Using other technologies, MBNA may capture customer specific data so we can track and evaluate how customers use the MBNA Card Services App to help us to identify service improvements.