We’re aware of today’s news that Thomas Cook has ceased trading. If you’re affected by this, please visit https://thomascook.caa.co.uk for more details. Contact us if you are concerned.

Things to consider

Your credit card can be used in most countries around the world in the same way as you do it at home. You don't need to let us know when you plan to travel, but there are some things you might like to consider:

Time for a checklist?

Think about what you need to do before taking your credit card abroad. You'll find more about this in the section below. 

Do your homework

Research credit card foreign currency exchange rates and non-sterling transaction fees you might need to pay. Check your T&C's for full details.

Just in case

Take another card or form of payment with you.

What to do before taking your
credit card abroad

  • Check your card expiry date to make sure it doesn’t run out during your trip.
  • Think about setting up a Direct Debit to cover any payments due while you’re away.
  • Check whether you can use your card in the country you’re travelling to, as there are restrictions for some countries.
  • Check your contact details are up-to-date, so we can get in touch with you if we’re concerned about potential fraudulent activity on your account.
  • Make a note of our overseas number to call in an emergency: +44 1244 659 005. Standard network charges may apply.

Foreign currency exchange rates and fees

Unless otherwise specified in your account terms and conditions, the following fees and charges apply when you use your credit card for foreign currency transactions:

Foreign currency conversions:

Credit card payments made in foreign currency will be subject to a variable exchange rate set by your payment scheme provider – that’s either Mastercard® or Visa.

Non-sterling transaction fee:

2.95% of the transaction value. If a retailer/service provider offers the option to pay in pounds sterling, they might also charge a fee, so check with them before you pay.

Cash transaction fee:

5% of the transaction value. If you use your credit card to withdraw money from an ATM, or buy foreign currency/travellers’ cheques (including bureau de change services in the UK), a cash advance fee usually applies. This will be charged in addition to the non-sterling transaction fee.

Interest charges:

If you take out cash with a credit card abroad, or make purchases in a foreign currency, you may be charged interest on the transaction. Please refer to the terms and conditions of your account for details.

More about credit card fees and charges


Here’s an example of the costs

This is a fictional illustration, just to give you an idea. The rates which apply to your account may vary, and exchange rates change daily.
 

Visa

Card purchase

Cash advance

Payment scheme exchange rate*

Card purchase

€1.00 = £0.882600

Cash advance

€1.00 = £0.882600

Converted amount:

Card purchase

£88.26

Cash advance

£88.26

Non-sterling transaction fee at 2.95%:

Card purchase

£2.60

Cash advance

£2.60

Cash fee:

Card purchase

N/A

Cash advance

£5.00

Transaction total:

Card purchase

£90.86

Cash advance

£95.86

Mastercard

Card purchase

Cash advance

Payment scheme exchange rate*

Card purchase

€1.00 = £0.887918

Cash advance

€1.00 = £0.887918

Converted amount:

Card purchase

£88.79

Cash advance

£88.79

Non-sterling transaction fee at 2.95%:

Card purchase

£2.62

Cash advance

£2.62

Cash fee:

Card purchase

N/A

Cash advance

£5.00

Transaction total:

Card purchase

£91.41

Cash advance

£96.41

*This was the payment scheme exchange rate on the 3rd of June 2019. Rates are indicative only - they may vary.

 

Secure the world over

The same protection applies to your credit card and account, wherever you make transactions. We’re always on the lookout for unusual activity and will contact you if we need to check anything. Please get in touch if you notice anything suspicious yourself - you’ll find useful information about staying safe on our security page.

Cash withdrawals abroad

As well as the fees and charges detailed above, it’s useful to know that, although you can withdraw money at ATMs displaying the Mastercard or Visa logos, limits may apply. As in the UK, these limits are set by the individual cash withdrawal service provider and country restrictions may also apply.

You can withdraw a larger amount over the counter at an overseas bank if you need to, but it’s likely you’ll need to present photographic ID (such as your passport) as well as your credit card.


Credit card payments from overseas

To make a payment when you’re travelling abroad, log in or register for Online Card Services. One of the quickest ways is to make a payment using your UK debit card. You can also call us using the international phone number printed on the back of your card (standard network charges may apply), but if you can’t do this, most overseas banks can to make SWIFT payments to us. They’ll need the following details:

SWIFT/BIC: LOYDGB21705
Bank sort code: 77-29-00
Bank account number: 00000000
IBAN A/C Number: GB38LOYD30675699067997
Your 16 digit card number as a reference.

SWIFT payments might take up to 5 days to reach your account.

As long as there are no restrictions on your credit card account, the value of your payment will be available for you to use from the start of the working day on which your payment is due to be completed.