Managing your loan

Get in touch with us on 0330 678 1430.

Coronavirus (COVID-19) support

We're with you during this crisis. If your income has been affected by coronavirus, we're here to support you.

With a loan from MBNA,

You can call to:

  • Get details of your loan transactions.
  • Get an early settlement quote.
  • Apply for a repayment holiday. Keep in mind that this would extend the term of your loan, which means you’d pay more interest overall.
  • Get details of your annual statement.

You can make changes

  • Change your loan direct debit account
  • Move your payment date
  • Update your address.


Additional changes

  • Make extra payments*
  • Pay off your loan early*

*You can make additional payments from a current account, in the same way you pay a bill or a person. Use these payment details:

Contact us

You can get in touch on 0330 678 1430. Lines are open 8am-6pm Monday to Friday and 9am-5pm Saturday and Sunday. Standard network charges may apply.

You can also find all the contact details you’ll need at our dedicated page.

Contact options