The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile services and our automated service.

GDPR video

What exactly is GDPR?

You’ve probably heard a lot about this already. In short, the general data protection regulation (GDPR) gives you more control over your data and how it’s used. We’ve created a short video to explain the basics.

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