If you’re coming to the end of your credit card or loan payment holiday, we’ll contact you before it ends, there’s no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you’d like to do in a few simple steps. You can find this tool on the coronavirus support page.

View your PIN

Can’t remember your PIN? Use our mobile app to view your PIN instantly.

To use this service you must:

  • Have access to our Card Services app
  • Have an active credit card
  • Be named as the main cardholder of a credit card.

If you’d prefer a paper reminder, or you need a reminder for an additional card holder, you can request one online or by calling us... it’ll be sent to you by post in 3-5 working days.
 

Make sure nobody else can see your screen and PIN

Step by step guide to viewing your PIN
 

Step 1

Step 1

Log in and select Support.

Step 2

Step 2

Select View PIN or replace card.

Step 3

Step 3

Select View Pin on PIN Options menu.

Step 4

Step 4

Swipe to relevant card.

Step 5

Step 5

Enter your Password.

Step 6

Step 6

Tap and hold Reveal PIN button.

Step 7

Step 7

Once you have seen your PIN, release the Reveal PIN button to hide it from view.

Forgotten your log in details?

You can reset your password and memorable information online so you can log in again. If you don’t know your User ID, you can find that out at the same time.

Reset your log in details

Download our Card Services app

Helping you to manage your account on the go, our secure app is packed with smart features, ready at your convenience.

Our Card Services app