Getting in touch with us
Whether you need to get a quick answer online or a more in-depth chat with one of our home insurance specialists, we're here to help.
Online or by voice? It's your choice!

Online help
Our online support may be just what you need for quick questions on an existing home insurance policy or how to apply for a new one.
Before you pick up the phone, try online first.
How to manage your policy online

Chat to us online
When using a mobile, desktop or laptop, you can find the 'chat to us' button at the bottom right of this and any web page.
- Get support with your home insurance question, anytime.
- If it can’t answer your question, we’ll pass you on to a helpful human
- It's safe and secure.
- It may save you a call.
