The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile services and our automated service.

Supporting our customers affected by Flybe going into administration

Flybe has stopped trading – we’re sorry if you’ve had flights cancelled and we’re here to help you. We hope the information below will be useful. 

Next steps

If you paid for your flights with a MBNA credit card, you can raise a claim by calling us between 7am – 11pm:

0345 607 2271  International: +441244 757 233

If you’re still worried about a payment you’ve made, please call us on the numbers above.

Stay Safe

If you’re contacted about Flybe, be aware that as MBNA, we’ll never ask you for your bank details. Sometimes there can be an increase in fraud attempts during these type of events.