For all your credit cards needs
Our range of credit cards could give you extra flexibility and make your outgoings easier to manage.
Use our help and support section to find the answers to the most commonly asked questions about using your MBNA credit card.
We sometimes send marketing information to let people know about new products and services. If you want to stop receiving these communications, just let us know.
Complete and submit a marketing preferences form to unsubscribe. Otherwise, please contact us.
If you’re an existing cardholder, you can unsubscribe from marketing communications, however we still have an obligation to inform you of any changes to your account. You’ll still receive messages about things like account servicing options, changes to interest rates (standard or promotional) and survey invitations.
You can also complete and submit a marketing preferences form to unsubscribe.
Alternatively, if you’re not an existing cardholder but you’re receiving marketing material, write to us and include the item of mail you’ve received:
Card Services
MBNA Limited
Chester Business Park
Wrexham Road
Chester
CH4 9WW
You can also register with the Mail Preference Service.
If you have a complaint, please raise your concerns to help us improve our service and products. We are committed to handling complaints fairly and promptly.
We aim to provide accessible services to our customers. For example, we can send letters in large print, braille and audio formats. Any sensitive information you provide will be treated confidentially.
Here at MBNA we pride ourselves on being able to provide a confidential service for customers affected by ill health or having experienced a life changing event.
You can contact our award-winning specialist support team on: 0800 876 6891
Lines are open Monday to Friday, 9am-4:45pm.
You can use our secure online form to submit an enquiry.
03456 062 062
0800 068 8788
0800 933 944
0800 028 0690
+44 1244 659 005
18001 03456 062 062
MBNA Limited
P.O. Box 1004
Chester Business Park
Wrexham Road
Chester
CH4 9WW
Please make your cheque payable to MBNA Limited and remember to write your card number on the front of the cheque in the top left-hand corner.
Card Services
Thynne Street
Bolton
BL11 1AZ
UK
MBNA offers you a range of payment options that are fast, secure and convenient.
If you’d like to contact us about PPI, and would like more information about our complaints process, you’ll find it all here.
