• Jump to content [accesskey S]
  • Jump to site tools [accesskey t]
  • Jump to site navigation [accesskey n]
  • Contact us [accesskey 9]
  • Accessibility statement [accesskey 0]
logo
MBNA logo
logo
MBNA logo
  • MBNA / Icons / General / 42px / Form / White Created with Sketch.
    Register for online card services
  • MBNA / Icons / General / 42px / Lock / White Created with Sketch.
    Login to online card services

Main Menu

  • Back
    • Credit cards
      • Clever check
      • Compare credit cards
        • Balance transfer credit cards
        • Transfer and purchase credit cards
        • Purchase credit cards
        • Money transfer credit cards
      • Managing your account
        • Activate your card
        • My account
        • Updating your details
        • Mobile services
        • Using your credit card
        • Using your card abroad
        • Security and protection
        • Contactless
        • Mastercard® Priceless Cities
        • Changes to online security
      • Help and Support
        • Credit cards frequently asked questions
        • Useful video guides
        • Credit card glossary
    • Loans
      • What you can borrow for
        • Car loan
        • Debt consolidation loan
        • Home improvement loan
        • Wedding loan
        • Holiday loan
      • Help and support
        • Managing your loan
        • Useful guides
        • Things to consider
        • Important information
        • Loans glossary
        • Loans frequently asked questions
      • Ways to borrow
    • Help and support
      • Contact us
        • Updating your details
        • Technical help
        • Complaints
        • Communications
      • Understanding credit
        • What is credit?
        • Applying for credit
        • Managing credit
        • Understanding transfers
      • Extra help with your finances
        • Financial difficulty
        • Managing debt
        • Dealing with cancer
        • Bereavement
        • Appointing someone to manage your affairs
      • Security & protection
        • Online account security
      • Product support
      • Payment Protection Insurance (PPI)
        • PPI and Insurance FAQs
      • Thomas Cook Information
      • Open Banking
      • Brexit
      • Service Status
    • About us
      • Our recent adverts
      • Regulatory agencies
      • Careers
    • Home
    • ...
      • Errors

       

      Thomas Cook customer support

      Credit cards: are issued by MBNA Limited. Registered Office: Cawley House, Chester Business Park, Chester CH4 9FB. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, Register Number: 204487 for the provision of payment services.

      Personal loans: for personal (unsecured) loans, MBNA Limited:

      • Works exclusively with Lloyds Bank plc.
      • Is a credit broker and not the lender.

      MBNA is a trading style of Lloyds Bank plc. Lloyds Bank plc Registered Office, 25 Gresham Street, London EC2V 7HN. Registered in England and Wales number 2065. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Lloyds Bank plc adheres to the Standards of Lending Practice, which are monitored and enforced by the Lending Standards Board.

      MBNA Limited and Lloyds Bank plc are both part of the Lloyds Banking Group. More information on the Group can be found at www.lloydsbankinggroup.com.

      The issue of a credit card or loan and the amount of credit or lending offered to you depends on an assessment of your personal circumstances. To apply, you must be a UK resident aged 18 and over.

      For credit cards and loans, the interest rate offered to you will also be based on this assessment.

      Calls and online sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.

       

       

      About MBNA

      • About Us
      • MBNA TV
      • Our recent adverts
      • Regulatory agencies and self-regulatory bodies
      • Careers

      Useful links

      • Accessibility
      • Apple Pay
      • Blog
      • Credit card glossary
      • Loans glossary
      • Google Pay
      • Help and support
      • Sitemap
      • Changes to online security
      • Service status

      Our products

      • Clever Check our eligibility checker
      • Balance transfer credit cards
      • Transfer and purchase credit cards
      • Purchase credit cards
      • Money transfer credit cards
      • Compare credit cards
      • Personal Loans
      Cookies Online Card Services terms Privacy Terms
      Facebook
      LinkedIn
      Twitter
      972A3A4F-331D-45CA-91E1-A644E74AECAC-black Created with sketchtool.
      Youtube
      B791DF41-6930-45DD-88BD-6A689E2C1D13-black Created with sketchtool.
      Instagram