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Computer security

Viruses can infect your computer and cause damage to your personal documents or computer hard drive. Many viruses spread from computer to computer easily. Hackers or software such as Spyware can access your computer programs and steal your personal information and identity.

Emails, attachments & downloads

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  • Attachments from emails can carry viruses. Once you have downloaded an attachment that carries a virus it can be sent on via your email address book.
  • You may receive an email from someone offering you something that might interest you—an attachment containing a photo for example. This is called a Trojan email and exposes your computer by allowing access to its programs and files for the attacker.
  • Downloads from unreputable sites might include a virus.
  • Email attachments may contain hidden viruses—these might be flagged by your email provider as a “Macro-Virus”.

Browsing the web

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  • You receive more spam or your computer or internet connection is slower than usual, indicating Spyware has been downloaded without you knowing.
  • Your internet browser loading in a new window, with lots of pop ups and banners, may indicate a website where Spyware is active.
  • Your Wi-Fi access is unsecure, allowing hackers to gain access to your computer via a wireless link.

Theft

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  • Your laptop or computer is stolen or sold with data still on the hard drive.

How to protect yourself

  • Only open email attachments from a trusted source.
  • Use anti-virus protection on your computer. This program will continually scan your computer and detect and remove viruses. Be sure to keep your anti-virus program updated.
  • Use automatic upgrades to ensure your virus protection updates on a regular basis. If you don't have this automatic upgrade feature, make sure you update your spyware and virus detection programs weekly, as well as whenever you hear of a new computer threat.
  • Many computer viruses are capable of stealing your internet banking username and password. Make sure that you have antivirus and personal firewall programs installed and that you update them regularly.
  • Use anti-spyware protection on your computer. This program will continually scan your computer for Spyware.
  • Use automatic upgrades. Ensure your Spyware updates on a regular basis. If you don't have this automatic upgrade feature, make sure you update your Spyware program weekly, as well as whenever you hear of a new computer threat.
  • Download with caution—download reputable software from reputable companies. If downloading free software ensure the site is trusted and uses a no-spyware policy.
  • Ensure any wireless connection you use is secure and is locked by a security code.
  • Ensure your laptop is locked away and not left in an un-secure place such as your car.

Secure application forms

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When you are apply for a credit card with us you can be sure that all our applications use encryption technology to transmit your personal information to us securely.

Computer anti-virus protection

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Our virus protection detects and prevents viruses from entering our computer network systems.

McAfee Online Banking Suite

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Worth £59.98 and complimentary to you for 12 months you can keep your PC safe and secure with McAfee’s Online Banking Suite. McAfee offers effective online protection with anti virus, spyware, adware, automatic back ups and much more.

Firewalls

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Firewalls block unauthorized access by individuals or networks. Firewalls are one way we protect our computer systems that interact with the Internet.

Secure transmissions

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Secure transmissions ensure information remains confidential. We use encryption technology, such as Secure Socket Layer (SSL), to transmit information between you and us.

Advances in security technology

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These are constantly evaluated by our experts to ensure that we provide the right protection for you.

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