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Change of Contact Details

If you already have a direct debit established for your loan account, use this form to change bank details. If your new direct debit account is not in the name of the loan account holder or you need to set up a direct debit for the first time, contact us on 0800 551 441.

Existing Sort Code first 2 digits *
Existing Sort Code middle 2 digits Existing Sort Code last 2 digits

Existing Account Number *

New Sort Code first 2 digits*
Existing Sort Code middle 2 digits Existing Sort Code last 2 digits

New Account Number *

 Tick box to accept the terms and conditions of the direct debit guarantee.

Submit

Statement Request

A statement shows the payments made to the loan account from the start date to the last payment made.

This does not show your current balance, interest or amount to be paid to clear the loan in full.

Please press submit to request your loan statement by post.

Use this form to change the date your loan payment is due each month. Your can do this once during the term of your loan after you've made your first payment. If your new selection will result a period of more than 45 days between payments, we will contact you to discuss arrangements.

New payment due date *
1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 15th 16th 17th 18th 19th 20th 21st 22nd 23rd 24th 25th 26th 27th 28th 29th 30th 31st

Request a Tax Certificate

A tax certificate shows a statement of interest on your load account during a selected period. This does not show the amount to be paid to clear the loan in full.

From Month *(month/year)
January February March April May June July August September October November December  From Year 2000 2001 2002 2003 2004 2005 2006 2007

To Month *(month/year)
January February March April May June July August September October November December  From Year 2000 2001 2002 2003 2004 2005 2006 2007

Request an Account Closure Letter

An account closure letter is automatically sent within 14 days after you settle your loan account. If your loan is paid in full and all payments have cleared, you can submit this form to request an additional copy of your loan closure letter.