Balance Transfers and Cash Access
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Personal Credit Cards
0800 062 062
Business Credit Cards
08000 922 955
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How do I transfer a balance to my credit card?
There are 3 ways to transfer a balance from other credit cards and store cards to your MBNA credit card: writing a credit card cheque, calling us on 0800 933 944 or using our secure Online Banking service. It's easy to use Online Banking. After you log on, simply click on the "Transfer Balances" tab and submit a secure electronic form to us. You will be charged a handling fee for a balance transfer, as defined in your terms and conditions.
You can also transfer a balance from other credit cards to your Business Credit Card using our secured Business Card Online service. After you log on, simply click on "Account Maintenance", select "Balance Transfer" and fill in the details.
You cannot transfer amounts between credit cards issued by MBNA. You must continue to make payments to your other lenders until the transfer has been confirmed. If you settle other cards or loans, your monthly payments may be lower. Charges may be incurred for early settlement of other loans.
Your available credit amount may not include your recent purchases, advances or transfers. When deciding on your transfer amount, be sure to keep your balance within your available credit limit by taking into account such transactions, as well as any applicable fees and interest that may be added before your next payment due date.
Can I transfer money from my credit card to another account?
Yes. You can move money from your credit card to your current account with a money transfer. The process is the same as a balance transfer.
How do I get cash with my card?
You can access cash by using your credit card and PIN at ATMs in most countries. You can also get cash with your credit card and photo ID from most banks displaying the MasterCard® and Visa® logo. Cash service for American Express® cardmembers, however, is only available from cashpoints and not over the counter. For more information on using your credit card to access cash, call us on 0800 062 062, 24 hours a day, 7 days a week
How can I get credit card cheques?
Your credit card cheques are a flexible way to access your credit limit. They are perfect for paying bills of merchants who do not accept credit cards. To order cheques, call us on 0800 062 062.
Can I use my credit card at an ATM?
Yes. You can obtain cash from over 1 million ATMs in most countries throughout the world where you see the MasterCard, Visa or American Express logos. To locate an ATM, click on any logo:
In some countries, you may be asked to produce a form of ID before they will accept your card. Although transactions will be in the local currency, they will show on your statement in pounds sterling (£). The conversion to pounds will take place when the transaction reaches the UK and the exchange rate for that day will be used when adding the transaction to your statement.