External Resources
We have put together a list of external resource sites that may be of interest to you. These non-affiliated sites contain some great information about identity theft and fraud prevention.
If you suspect a fraud or have any questions relating to identity theft or fraud prevention, contact us immediately on 0800 062 062.
Credit agencies
If you have been the victim of identity theft, contact one of the main credit agencies listed here. They can also supply you with a copy of your personal credit report for a small fee. Check your credit report carefully and liaise with the credit agency to make amendments to your personal files.
| Experian UK Headquarters Talbot House Talbot Street Nottingham N80 1TH www.experian.co.uk Tel: 0844 481 8000 |
Equifax UK Headquarters Capital House 25 Chapel Street London NW1 5DS www.equifax.co.uk Tel: 08700 100 583 |
Callcredit plc One Park Lane Leeds West Yorkshire LS3 1EP www.callcredit.co.uk Tel: 0113 244 1555 |
APACS initiatives
APACS, the UK payments association, manages two UK bank industry initiatives on behalf of its member banks. One is Card Watch, which aims to raise awareness of card fraud prevention. The other is Bank Safe Online, which aims to help bank customers stay safe online by providing information on the latest types of online scams that are affecting web users. Here are the contact details.
| Card Watch Mercury House Triton Court 14 Finsbury Square London EC2A 1LQ www.cardwatch.org.uk Tel: 020 7711 6200 |
Bank Safe Online www.banksafeonline.org.uk |
Royal Mail
If regular mail and financial documents start to go missing and don't arrive, there may be an unauthorised mail redirection set up for your address. You need to contact the Royal Mail immediately.
Royal Mail
www.royalmail.com
Police, DVLA and Passport Office
If you lose or have any personal identity documents stolen, you need to act immediately. Report any lost or stolen documents, such as your passport or driving licence, to the Police, DVLA and the Passport Office straight away.
| Police www.police.uk |
DVLA www.dvla.gov.uk |
Passport Office www.ukpa.gov.uk |