Contact Us—Insurance and Loans
Personal loans
| MBNA no longer provide a loan service to new customers. Existing loan customers should use the contact details below. | |
| Maintain your account: | Use our secure e-forms to change your contact or bank details, change your payment date, or request a tax certificate. |
| Customer Service: | 0800 551 441 9 a.m. – 5 p.m. |
Car, home and travel insurance
| MBNA no longer offer car, home, and travel insurance to new customers. If you are a policy holder or we have previously quoted for you, please contact us on the following numbers: | |
| Car and home insurance: | 0800 389 4488 Monday to Friday, 8 a.m. to 8 p.m. Saturday, 9 a.m. to 5 p.m. Sunday, 10 a.m. to 2 p.m. |
| Travel insurance: | 0800 169 4438 Monday to Friday, 8 a.m. to 9 p.m. Saturday, 9 a.m. to 6 p.m. Sunday, 10 a.m. to 2 p.m. |
Card registry and payment protection cover
| Card registry: | Card Alert 0800 015 9327 Monday to Thursday, 8 a.m. to 8 p.m. Friday, 8 a.m. to 7 p.m. Saturday to Sunday, 9 a.m. to 1 p.m. |
| Payment protection cover: | Customer Service 0800 062 621 24 hours, 7 days Claims 0800 169 2359 Monday to Friday, 9 a.m. to 5 p.m. |